Job Summary
The job holder will be responsible for managing, supervising, and coordinating enforcement activities within the Nairobi Region and be in charge of Regional Coordination.
Key Responsibilities
Managerial / Supervisory Responsibilities
- Coordinate divisional performance management, through the alignment of targets, cascading of targets, monitoring and reporting divisional performance, and improvement plans as TI&D’s liaison with Performance Management Division.
- Develop TI&D’s Operations budget, annual procurement plan (APP) and align the Annual Training Plan as per staff gaps.
- Consolidating of the divisional budget in liaison with Chief Managers, Deputy Commissioner and other departments.
- Service delivery planning and monitoring of Divisional SLAs to on-time responsiveness in reporting and submissions of quality responses to stakeholders.
- Coordinate the compilation and dissemination of Divisional reports and board papers.
- Facilitate implementation of the work plans for the following corporate initiatives in the Division and provide timely responses: Audit, Integrity, QMS and Risk Management.
- Receiving, analyzing and consulting with TI&D Section Heads (Chief Managers) in responding to stakeholder queries, approvals and notifications on a regular basis.
- Create synergy across the sections in the division to facilitate efficient divisional service delivery.
- Perform the division’s demand planning and management from a human resource perspective in liaison with sectional heads (Chief Managers) and the Deputy Commissioner.
- Coordinate the division’s staff-related activities and programs.
- Optimize executive time of the Deputy Commissioner and foster a strategic focus.
Operational Responsibilities / Tasks
- Day-to-day operations, supervision, management of performance and development of staff in the TI&D DC’s Operations office.
- Financial Management for the Deputy Commissioner’s Office
- Raising Purchase Requests and following up on Procurements for the Division
- Monitor the division’s compliance with agreed SLAs
- Maintain the Departmental Meeting planner/ calendar/ scheduler and monitor the schedules
Academic Qualifications
Bachelor’s degree in Business, Information Technology or any other related field from a recognized institution.
Professional Qualifications
Required Certification
Professional qualification(s) in Management, Project Management, Information Technology any other related field
Relevant Work Experience
A minimum of 5 years relevant working experience.
Competencies
- Attention to details
- Analytical skills with the ability to identify inconsistencies in reporting
- Problem-solving and decision-making skills
- Excellent people management and negotiation skills
- Technological and Innovation ability
- Strategic awareness and ability
- Ability to identify and deal with operational risk Excellent oral and written communication skills
- Results-driven and analytical thinking
The Job holder must:
- Have good understanding of the KRA’s goals and objectives.
- Resilient, focused, results oriented and a team player.
- Have strong analytical, diagnostic, decision making and problem solving skills.
- Be able to build and maintain strong relationships with contracted parties, third party organizations, users and staff.
- Ability to interact confidently with users to establish what the problem is and explain the solution
- High levels of integrity
Job Application Guidelines
Registration:
Go to https://erecruitment.kra.go.ke/login and then click on the ‘Register’ button to start the application process.
After registration, you will receive an email enabling you to confirm your email address and complete your registration.
Log on:
After registration go to https://erecruitment.kra.go.ke/login
Key in your username and password then click on ‘Log in’ to access your account.
After successful log in, the system will open the ‘Applicant Cockpit’.
Candidate Profile (To create or update applicant detail):
- On the ‘Applicant Cockpit’ page, go to the tab ‘Candidate Profile’.
- Click on ‘My Profile’ to create and update your profile.
- Follow the instructions to complete your profile.
- The process will end by clicking the tab “Overview and Release”.
- Ensure you click the check box on the page to complete the profile.
Application process:
To view the open job postings, click on the tab ‘Employment Opportunities’ on the ‘Applicant Cockpit’ page.
- Under the heading ‘Job Search’ click the ‘Start’ button to view all available vacancies.
- Click on the Job posting to display the details of the position.
- To apply for the position, click ‘Apply’ button at the top of the page.
- Follow the instructions to complete and submit your application.
- Kindly note that all mandatory fields must be completed.
- To complete the process of application, click the ‘Send Application Now’ button after reviewing and accepting the ‘Data Privacy Statement’.
In case of any challenges, please send your email query to isupporthr@kra.go.ke
If you experience any delay in receiving an email notification at the end of the e-recruitment registration process, please refresh your email. In case of any challenge, please send your query to isupporthr@kra.go.ke
Kenya Revenue Authority does not charge any fee at any stage of the recruitment process (application, shortlisting, interviewing, and/or offer)
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